OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 110 comments received in the last 90 days.
25 March 2025
Well handled and before expected/
12 March 2025
cant speak highly enough of the service we received
20 February 2025
Darren was very professional and very knowledgable
07 February 2025
My contact Steve was absolutely fantastic- no hard sell, knew the car inside out, very responsive to e-mails
03 February 2025
Staff at Trang Mini, were incredibly helpful and good
02 February 2025
Every thing done correctly
21 April 2025
Efficient and friendly
21 April 2025
Service was supposed to include an exterior clean. This was not carried out. Due to the cost of the service I was disappointed that it was not done.
21 April 2025
Excellent. Came up with great solutions to solve problems with cosmetic issues.
19 April 2025
Maybe this question should be asked when/ if my car is still running well by next February/March.(when my next service will be due?
15 April 2025
I was very pleased the whole experience, as always, of dealing with this particular mini dealership.
14 April 2025
Excellent customer service all round (which adds to the enjoyment of owning a Mini
13 April 2025
Still feels like a family business.
12 April 2025
Customer services excellent and updated all the time from start to finish
12 April 2025
Really went above and beyond to fit in my repair
09 April 2025
All really good except car was not vacuumed out.
14 April 2025
Weekly communication from Mini staff throughout the process whilst awaiting the delivery for my new car