OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
143 ratings and 110 comments received in the last 90 days.
17 February 2026
Extremely satisfied with the service received from Mini and especially the sales advisor, Darren. The centre stuck to their word with timeframes and gave a wonderful experience for me.
09 February 2026
Very efficient service
04 February 2026
Professional, approachable, friendly, informed
04 February 2026
I was kept up to date weekly on the expected delivery date for my car and any queries I had were replied to very promptly. Joe provided a thorough handover of the car and I was advised that I could return should I need anything else explaining.
28 January 2026
Luan was extremely helpful and made the process so easy. She even found an old JCW clubman so I could get the experience of a JCW. Nothing was too much trouble. She kept in contact the whole time. It was a pleasure dealing with her.
18 January 2026
Professional
15 January 2026
Very good technical knowledge of the product. Nothing was too much.
13 January 2026
Friendly and efficient. Dealt with Darren Henshaw
11 January 2026
Staff very helpful Mr Joe and the new manager
01 March 2026
Very efficient friendly service and kept informed
01 March 2026
Took less time than anticipated, helpful staff
28 February 2026
Fast, efficient, friendly service.
27 February 2026
Excellent and friendly service
24 February 2026
Good customer to service provider contact and a job well done
24 February 2026
Amazing staff and very helpful
24 February 2026
I was kept well informed regarding the service and mot of my mini. The staff and mechanics were professional, friendly and helpful.
23 February 2026
Easy to book, appreciated the 90min wait option with complimentary coffee and biscuits and the car valet and addition of renewing windscreen wipers.
23 February 2026
Lloyd at Tring Service went above and beyond liaising with Sytner Sheffield where I'd recently purchased a second hand mini a few weeks previously resulting in no charge for the engine oil required. Thank you for the great customer service.
23 February 2026
Easy booking system convenient time for service
FIND Sytner Tring.
Address
- London Road (A4251), Cow Roast, Tring, HP23 5RE
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01442 890 666
Tring as well as surrounding areas including Hemel Hempstead, Aylesbury, Berkhamsted and Kings Langley
Address
- London Road (A4251), Cow Roast, Tring, HP23 5RE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01442 890 666
Tring as well as surrounding areas including Hemel Hempstead, Aylesbury, Berkhamsted and Kings Langley
26 February 2026
The whole process from initial enquiry to final car collection was easy and both luan and the finance manager spent lots of time answering questions and finding the right car for me