About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

118 ratings and 80 comments received in the last 90 days.

13 January 2026

Friendly and efficient. Dealt with Darren Henshaw

11 January 2026

Staff very helpful Mr Joe and the new manager

02 January 2026

They were very helpful considering i'm an older person and i found this very reassuring.

21 December 2025

From order to collection Darren Henshaw was very friendly and helpful and followed up after a few days to check all was ok

21 December 2025

Adam and Steve were great

17 December 2025

Contact was friendly and always very helpful

17 December 2025

Everything explained and gone through. Didn't feel rushed so it was a pleasant experience

11 December 2025

Darren at Tring Sytner MINI was very helpful and professional.

09 December 2025

Very professional.

07 December 2025

A delight and complete surprise to arrive at the dealership and see our new Mini hidden under a special sheet next to a sign with our name and big bow on the bonnet, in a mirrored garage where the handover could take place. It was a memorable event!

See all reviews

02 December 2025

As above

18 November 2025

Super cool to unveil my car in the showroom and drive it out. Tea and biscuits were a lovely touch as well whilst signing papers.

18 November 2025

Kept me updated with everything

16 November 2025

Efficient sales service

11 November 2025

Very helpful

07 November 2025

No problems.

03 November 2025

Because all the staff were most helpful and did all possible to make buying my mini as easy as possible and ran through all its various functions thoroughly with me on the day I collected it. Darren Henshaw especially was polite friendly and thorough

14 January 2026

Vehicle collected and returned .video of technician explaining the servicing procedure. Car cleaned to a good standard.. very easy booking

14 January 2026

Excellent service, transparency of information, easy to arrange and collect.

13 January 2026

Excellent service

13 January 2026

All staff were very professional and answered all questions and queries with ease.

12 January 2026

Very helpful service

12 January 2026

Staff members very helpful

12 January 2026

Friendly and efficient staff

12 January 2026

Bit of a wait on first arrival as person behind desk was busy on phone. 2 others sitting at desk near by could have acknowledged arrival and offered refreshments whilst waiting

10 January 2026

Good service

05 January 2026

Friendly staff

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02 January 2026

While it was all as planned, time was longer than expected by app. Parts required but not available, and over priced compared to other suppliers who can provide same OEM parts for a fraction of the cost the service centre can.

02 January 2026

Excellent communication and customer service

02 January 2026

I was extremely let down with the MOT and service I booked.

30 December 2025

Knowledge, arrangements and costs were good.

30 December 2025

Recent MOT book'd 90min wait running late with am app't so my app't would be late but it came in on time and with 10mins to spare

28 December 2025

They sorted the problem.

25 December 2025

Very quick and easy to book

24 December 2025

All staff are attentive and helpful

23 December 2025

Very friendly, very helpful

22 December 2025

Just a good experience

21 December 2025

Very polite and friendly. Keep me updated via WhatsApp messages, really good video report of the vehicle. They found a small oil leak which shows they properly inspected the car and provided a quote and carried out the additional repair. Fantastic

18 December 2025

Able to complete my service at short notice.

14 December 2025

I needed a new wing mirror. A new one was ordered, painted and fitted within 3 working days.

13 December 2025

Great staff. Helpful. Well informed.

13 December 2025

Excellent service

09 December 2025

We have an older mini we want to be reliable. Grateful for a comprehensive and thorough review of what the car needs beyond what it's booked in for

09 December 2025

From start to finish it was all very smooth. Nathan was also very good at explaining why I needed to keep my ac on during the winter months.

08 December 2025

Staff very polite, prompt service apart from Head Office very dissatisfied with the service from there.

07 December 2025

Simple to book and smooth processing.

07 December 2025

Kept me up to speed with diagnostics and costs. Liked the video!

02 December 2025

the issue I had was resolved

01 December 2025

All worked to time

01 December 2025

Have used them for many years without issues

27 November 2025

Service carried out as promised on time and car handed back cleaned and ready to go

26 November 2025

Really professional

24 November 2025

Work took less time than expected and was great value. The team went above and beyond to make sure I was comfortable waiting.

23 November 2025

So easy to come in and have a service, organised and helpful staff

20 November 2025

Good experience

18 November 2025

I received a dreadful level of service with a BMW when this centre was run by Specialist Cars which Sytner Maidenhead sorted out for me, I was delighted to note that Tring is now part of this group and the Mini service was excellent.

16 November 2025

easy to book and staff were friendly

15 November 2025

Nice friendly service.

15 November 2025

Despite there being a slight holdup in completion time due to unforeseen circumstances, the MOT and service requirements were carried out satisfactory. The slight delay did not inconvenience us whatsoever.

15 November 2025

Lloyd never fails to offer the best customer experience and when I finally accept that there will never be another roadster and I mine gives in, then Lloyd will be the reason I purchase a new Mini from Mini Tring

13 November 2025

Very. Done quickly-nice people.

12 November 2025

Very good C-it-now video, prompt contact to explain finding and progress with service, car ready on time for collection, easiness to pay by digi pay option in advance of collection

11 November 2025

Good communication, including a video of the vehicle inspection, courteous staff and work finished on time

10 November 2025

Good communication

10 November 2025

I dropped my vehicle off at 08:00 and returned at 16:45 to be told the MOT hadn't been done , so I had to wait another 40 minutes

10 November 2025

Excellent customer service. Lloyd is so good at keeping in touch and explaining every detail

09 November 2025

Service, communication, professional but personal. Lloyd and the team are a credit.

09 November 2025

On time and kept in the loop

08 November 2025

Everything handled without prompting

05 November 2025

Competent and nice personable service team

05 November 2025

Always helpful & polite staff pleasant surroundings

04 November 2025

Easy to book an appointment for a winter check. Check carried out efficiently and information communicated clearly. Car ready on time for collection. Senior Service Advisor very helpful in explaining some of the uses of the Mini App.

02 November 2025

Lovely staff and very helpful

29 October 2025

Efficient, friendly, explain everything, video of service, able to give me a ride to work after dropping car off.

27 October 2025

Helpful and friendly staff.

26 October 2025

Everthing was completed as I had asked

24 October 2025

Clear & concise, throughout the service I was kept informed.

22 October 2025

Fast friendly service as always

21 October 2025

My car was serviced and I was sent a video of the underside of my car and told about the condition of the tyres, breaks etc. The car was cleaned before given back to me.

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sytner Tring.

Address

London Road (A4251), Cow Roast, Tring, HP23 5RE

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01442 890 666

Map

Areas served

Tring as well as surrounding areas including Hemel Hempstead, Aylesbury, Berkhamsted and Kings Langley

View map

Address

London Road (A4251), Cow Roast, Tring, HP23 5RE

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:09:00 - 13:00
Sun:CLOSED

Phone

01442 890 666

Map

Areas served

Tring as well as surrounding areas including Hemel Hempstead, Aylesbury, Berkhamsted and Kings Langley

View map