OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
161 ratings and 105 comments received in the last 90 days.
28 May 2025
As above
24 May 2025
All went very smoothly
02 May 2025
Attentive service from Joe
30 April 2025
Helpful and very knowledgeable about Mini. All staff especially Joe went out of their way to provide a very personalised service.
30 April 2025
Lovely staff very friendly and informative
30 April 2025
Very satisfied with the team -Tony, James & Darren
14 April 2025
Weekly communication from Mini staff throughout the process whilst awaiting the delivery for my new car
25 March 2025
Well handled and before expected/
08 June 2025
MOT and checks done promptly with updates on progress and car given back cleaned.
05 June 2025
Handover and pick up dealt with efficiently by reception, on this occasion by Lloyd who was both friendly and helpful
04 June 2025
Easy to book my Mini in with no delay. Happy for me to stay on premises whilst the work was done. Provided refreshments whilst I waited. Video sent of car inspection . Clear quote provided for work
04 June 2025
Easy to book in. Easy to change the date. Chap on the service desk very friendly and helpful
02 June 2025
Very efficient
31 May 2025
Always happy to answer the silliest of questions. Always polite Just good at what they do.
31 May 2025
Lloyd was very helpful and informative about the work that needed to be done. He kept us updated and made it all a seamless service.
28 May 2025
All done politely and efficiently
27 May 2025
Efficient thorough and considerate
27 May 2025
The work was recongnised & completed in less than 24hrs. Lloyd kept me up to date with progress, a 5-star experience!
29 May 2025
Sytner Tring totally understand customer service and putting the customer first. Adam, Tony and the team were charming attentive and very helpful on ordering and Adam was amazingly helpful , polite and charming on ordering and collection of the Mini.