OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 100 comments received in the last 90 days.
13 August 2025
The handover with Luanne was really helpful and gave us all the information we needed.
18 July 2025
Adam was brilliant and always very responsive and helpful.
16 July 2025
Joe Knight our contact at the Mini Centre is knowledgeable, patient, approachable and always available for any queries we may have.
11 July 2025
We were delighted with our overall experience and with how quickly it took to receiving our Mini Countryman.
10 July 2025
Sometimes we had to hang around for a while and no one came to ask us what we wanted.
09 July 2025
Purchse was good. The handover was less so. It didn't feel like a special occasion hand the handover and car wal through was too cursory.
09 July 2025
Steve was friendly, informative, and professional.
08 July 2025
Everyone was so helpful and kind.
01 July 2025
Steve (Allum) kept us fully informed during the build process and was highly professional and engaging.
17 August 2025
Full service and vehicle check and follow up about the condition of my mini which is in perfect condition.
16 August 2025
As above they checked the car there and then
13 August 2025
Lovely staff, very helpful
13 August 2025
The service was fine and the video, also on payment it was clear what had been done. The valet after was not the best.
12 August 2025
Easy to book, polite, communicative and the car wash and clean was most welcome
12 August 2025
efficient friendly knowledgable staff. they kept me informed throughout and explained their recommendations and got extra work done quickly and efficiently
11 August 2025
The service met my needs and was well managed.
11 August 2025
They did what was required within the estimated time for the work and cleaner the car
11 August 2025
Friendly and helpful
10 August 2025
Everything explained with a polite non condescending manner.
17 August 2025
Everything went smoothly, kept well informed