OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
193 ratings and 130 comments received in the last 90 days.
13 August 2024
Darren kept us informed every step of the journey of our new mini. He was professional and helpful.
12 August 2024
I loved picking up my new car, I was shown how to use everything before I left in my shiny new car
03 August 2024
Excellent generally. Sales and handover were spot on.
03 August 2024
The car was delivered to me, the experience was amazing and the service was excellent.
31 July 2024
Our car was ordered and arrived in under 2 weeks...we love it, it's perfect!
15 July 2024
Excellent service. Great communication and nothing too much trouble.
11 July 2024
Quick service and good contact.
02 July 2024
Everything was taken care of and the steps explained very clearly. I was given a good introduction to driving the car and was able to ask any questions I had. I was also called to check all was going well.
01 July 2024
Synters Tring were excellent from the moment we walked into the showroom. we were helped by Darren who was extremely helpful and knowledgeable and ensured that we were kept informed every step of the way. He made the entire process a joy.
15 September 2024
Did what you said you would do and kept me informed along the wat
15 September 2024
Very efficient
15 September 2024
Always do an amazing job. Lloyd provides excellent customer service
14 September 2024
Professional, friendly and always helpful
14 September 2024
Very friendly staff and efficient. I was called the day before my service to confirm and also when the car servicing was completed. Really appreciated the free car valeting.
14 September 2024
Kept me in contact regarding any issues
11 September 2024
Excellent service
11 September 2024
Always good
09 September 2024
Great
09 September 2024
Nothing was too much trouble
14 August 2024
James at Tring was very helpful, really listened to me with no sales pressure. Helped me choose my perfect car